Privacy Policy.

Brick and Black Property Management

Last updated: 8th August 2025

1. Introduction

Welcome to Brick and Black Property Management. We are committed to protecting the privacy and confidentiality of our landlords, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

By engaging with our services or visiting our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following types of personal and property-related information:

Contact Information:

  • Full name
  • Email address
  • Telephone number
  • Postal address

Property Details:

  • Property address
  • Ownership status
  • Tenancy agreements
  • Maintenance and compliance records

Financial Information:

  • Bank account details (for rent disbursement and service payments)
  • Invoicing and billing history 

Communication Records:

  • Emails, messages, and call logs related to property management
  • Feedback and service-related correspondence 

Website Usage Data:

  • IP address and browser type
  • Pages visited and time spent on site
  • Cookies and analytics data (see section 7)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To manage an market your property within out serviced accommodation portfolio
  • To facilitate communication and contractual agreements
  • To process payments, issue invoices, and manage financial records
  • To ensure legal and regulatory compliance (e.g. safety checks, licensing)
  • To improve our services and website functionality through analytics
  • To respond to enquiries and provide customer support

 

We only process your date when there is a lawful basis to do so, such as fulfilling a contact, complying with legal obligations, or with your explicit consent.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with trusted third parties under strict confidentiality agreements:

Service Providers:

  • Cleaners
  • Maintenance teams
  • Contractors

Technology Partners:

  • Website hosting
  • Email platforms
  • CRM systems

Legal and Regulatory Bodies

  • When required by law or for compliance purposes

 

All third-party partners are vetted to ensure they uphold data protection standards.

5. Data Security

We take security seriously and implement robust measures to protect your information:

  • Encrypted communications (SSL)
  • Secure servers and password-protected systems
  • Restricted access to sensitive date
  • Regular audits and updates to our security protocols

 

Despite our best efforts, no system is entirely immune to risk. We encourage you to contact us immediately if you suspect any breach or misuse of your data.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Access: 

  • Request a copy of the data we hold about you

Rectification:

  • Request corrections to inaccurate or incomplete data

Erasure:

  • Request deletion of your data (subject to legal obligations)

Restriction:

  • Limit how we process your data

Objection:

  • Object to certain types of processing

Data Portability:

  • Request transfer of your data to another provider

 

To exercise any of these rights, please contact us using the details at the bottom of this page.

7. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and gather usage statistics. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings.

 

We may also use analytics tools to understand how visitors interact with our site, helping us improve content and functionality. 

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

 

Email: hello@brickandblackpm.co.uk

Address: Director Generals House, 15 Rockstone Place, Southampton, SO15 2EP

Phone:  (023) 8218 06 78

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.